My thoughts on how T-Mobile, HTC and Google got the G1 wrong.
The single, most important point of the G1 has been missed by three people I know, and I think T-Mobile, HTC and Google have failed BIG TIME.
I'm not going to say anything about the poor battery life, slow software, lack of headphone socket.. it's all been said before. This story comes about because these two needed to take their G1's back to the shop to be repaired. Both of those people and, stunningly, the t-mobile shop manager did not know that the G1 integrates with your Google account meaning your email, calender and contacts are all kept synchronised all the time. There is no need to "copy the numbers to the SIM card." This isn't a dig at those three people for not knowing this, they are all intelligent people, it's a dig at the people who gave us these phones for not boasting about one of the most fundamental and game-changing features of the G1. To these three people the G1 is just another phone albeit with Internet access and fancy applications. To me its a bit of kit that allows me to be fundamental better organised and connected in both my work and play. I think its a real shame the boat has clearly sailed on this one.
